Replies triaged the moment they land.
A reply is a signal, not an interruption. Our reply intelligence agent classifies every inbound into one of seven buckets (interested, objection, referral, unsubscribe, out-of-office, auto-reply, no-fit), pulls the full touch history, and routes it to the right place in seconds.
How it works
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Webhook-triggered classification.
Instantly and HeyReach fire webhooks into the pipeline the moment a reply lands. The reply intelligence agent classifies intent, pulls the full outreach history for that contact (every email, every LinkedIn touch, every prior reply), and scores the reply for priority.
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Meeting requests route to the calendar.
If the reply contains a meeting ask, intent, or explicit time, the agent drafts a Calendly link reply and flags the thread for same-day action. Your calendar, not ours. We book on your behalf.
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Unsubscribes hit the global blocklist.
Any opt-out language, any "remove me" request, any "do not contact," triggers the global-unsubscribe skill. The contact gets blocked in Instantly, HeyReach, HubSpot, and Apollo at once. No bounce-back, no second email, no cross-client leakage.
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CRM updates land the same day.
Every reply writes back to HubSpot. Contact status flips. Deal gets logged if applicable. The reply brief sits in the record with the full history, so an AE opening the contact sees exactly what was sent, what came back, and what happens next.
Want to see a reply brief live?
Book a demo and we will walk through real reply briefs from an active campaign (client name redacted).